Leasehold Central Privacy Statement

Who we are

We are: Leasehold Central Limited CRN [ ] registered office:

Where to find us

Postal address: 10 Riverside Framlingham Suffolk IP13 9AG
Telephone:
Email:

What we do

Our core business is to provide an online platform for the exchange of data in connection with residential leasehold sales and purchases

Whose personal data we hold and how we collect it

We hold personal data of: sellers, sellers’ conveyancers, buyers and buyers’ conveyancers of residential leasehold apartments (our core data subjects) which we collect in the course of our core business.
As regards other visitors to our website, we collect information from our website and cookies.

What personal data we hold

As regards our core data subjects we hold personal data including sensitive personal data that we reasonably require for core business purposes.
As regards other visitors to our website, we hold only anonymised basic information.

What we use it for

We use the personal data we hold for core business purposes.

How long we keep your personal data

If you are a core data subject, we will hold personal data for no longer than 12 months after we receive a transfer notice or if we do not receive a transfer notice, no longer than 12 months from the date we receive relevant management information.
If you are a visitor to our website we hold personal data for 90 days.

Privacy

We operate a policy of “privacy by design.” We therefore maintain the confidentiality of personal data to the extent consistent with the lawful purposes we use it for.

Sharing

If you are a seller, we share your personal data with your buyer’s conveyancer and in the expectation they will share the data with their buyer client.
If you are a buyer, we share your personal data with as appropriate the landlord, management company or their managing agent.
We share anonymised personal data from our website with [Google Analytics] to understand the flow of traffic to our website and improve our service.

Your right to ask us what we know about you

You are welcome to ask us what personal data we hold about you. If you want us to correct personal data which is incorrect, we will comply with your request. If you want us to delete the personal data we hold about you we will do so unless we have a good reason to do otherwise. A good reason will be that we require your personal data to discharge our core business purposes.

Registration

We are registered with the Office of the Information Commissioner. You can find out more information about them on ico.org.uk

Officers

Our data controller is Leasehold Central Limited and our data protection officer is [ ].
If you have an enquiry about our use of your personal data or you wish to make a complaint about it you should contact our data protection officer. You can also make a complaint about us to the ICO.